Privacy Policy

At Ajedrez Costa Rica we value your privacy and are committed to protecting the personal information you share with us when using our website, contact forms, services and communication channels.

Last updated: 5 de marzo de 2026

1. Data Controller

This policy applies to the website ajedrezcostarica.com and to the services, forms and contact channels associated with the Ajedrez Costa Rica brand.

2. Information We Collect

We may collect the following information when you interact with our site:

Full name.
Email address.
Phone number.
Billing or shipping details when you make a purchase or commercial inquiry.
Messages, queries or information you share with us via forms, WhatsApp or email.
Technical information such as IP address, browser, device, pages visited and cookies.

3. How We Use Your Information

We use the collected information for the following purposes:

Responding to queries, requests and messages.
Processing orders, quotes, invoicing and deliveries.
Providing customer support.
Sending relevant information about products, services or activities, when appropriate.
Improving the user experience and website functionality.
Preventing fraud, misuse or security issues.
Complying with applicable legal, tax or regulatory obligations.

4. Legal Basis for Processing

We process your personal data when there is a valid reason to do so, for example: when you give us your consent, when we need to manage a purchase or request, when we must comply with legal obligations, or when there is a legitimate interest in operating, improving and protecting our site and services.

5. Sharing of Information

We do not sell your personal information.

We may share data only when necessary with:

Technology and web hosting providers.
Payment gateways, if applicable.
Courier, logistics or delivery services.
Accounting or legal advisors or competent authorities when required by law.

In all cases we strive to ensure that such third parties handle information with adequate confidentiality and security measures.

6. Cookies and Similar Technologies

Our site may use cookies and similar technologies to remember preferences, analyze traffic and improve the browsing experience.

You can configure your browser to block or delete cookies, although this may affect some functions of the site.

7. Data Retention

We will retain your information only for as long as necessary to fulfill the purposes described in this policy, resolve queries, maintain commercial records and comply with legal or tax obligations.

8. Information Security

We apply reasonable technical and organizational security measures to protect personal information against unauthorized access, loss, alteration or disclosure. However, no system on the internet is completely infallible.

9. User Rights

As the owner of your data, you may request as appropriate:

Access to your personal information.
Correction or updating of inaccurate data.
Deletion of your data, when applicable.
Objection to certain uses of your information.
Withdrawal of consent when processing is based on it.

To exercise these rights, you can contact us through the channels indicated in the contact section.

10. Third-Party Links

Our site may contain links to third-party sites or services. We are not responsible for the privacy practices of those external sites, so we recommend reviewing their privacy policies separately.

11. Children's Privacy

Our services and chess-related content may be of interest to minors, but any purchase, contracting or submission of sensitive personal data must be carried out through a parent or guardian when appropriate.

12. Changes to This Policy

We may update this Privacy Policy at any time to reflect legal, technical or commercial changes. The current version will be the one published on this page.

13. Contact

If you have questions about this Privacy Policy or about the processing of your data, you can contact us through the official channels of Ajedrez Costa Rica.

Email: general@ajedrezcostarica.com

Website: ajedrezcostarica.com